Legal notice
Website: mystictots.com
Email: mystictots.official@gmail.com
Business Address: Bidhan Nagar, Durgapur, Paschim Bardhaman, West Bengal – 713212, India
Phone: 9635721291
Business Category: Children & Kids Items
GST No.: 19AMPPD2121E1ZF
1. Introduction
Welcome to MysticTots, an online store dedicated to providing children’s and kids’ products for parents, families, and caregivers. This Legal Notice explains the terms under which our website, products, content, services, and online shopping facilities are made available to customers.
By accessing, browsing, or purchasing products through mystictots.com, you acknowledge that you have read, understood, and agreed to the terms described in this Legal Notice and our other applicable store policies. If you do not agree with any portion of these terms, please discontinue use of the website.
MysticTots reserves the right to update, modify, or replace any portion of this Legal Notice whenever necessary. Customers are encouraged to review this page periodically to remain informed about any changes.
2. Business Information
MysticTots operates as an online retail business specializing in Children & Kids Items. Our business is located in Bidhan Nagar, Durgapur, Paschim Bardhaman, West Bengal – 713212, India.
For customer support, product-related questions, order assistance, or other legitimate business enquiries, customers may contact us using the following details:
Business Name: MysticTots
Website: mystictots.com
Email: mystictots.official@gmail.com
Phone: 9635721291
Address: Bidhan Nagar, Durgapur, Paschim Bardhaman, West Bengal – 713212
GST Identification Number: 19AMPPD2121E1ZF
Customers should provide accurate information when contacting us so that we can respond efficiently and provide appropriate assistance.
3. Website Usage
The content and services available through MysticTots are intended for lawful and legitimate purposes. Users must not use this website for any activity that violates applicable laws, regulations, third-party rights, or the rights of MysticTots.
Users must not attempt to interfere with the operation or security of the website. This includes attempting to gain unauthorized access to administrative systems, servers, databases, customer information, payment systems, or other restricted areas.
Any attempt to introduce malicious software, viruses, harmful code, automated attacks, scraping systems, or other technologies that may damage or disrupt the website is strictly prohibited.
MysticTots reserves the right to restrict, suspend, or terminate access to the website where misuse, fraudulent activity, abuse, or violation of applicable terms is reasonably suspected.
4. Product Information
MysticTots makes reasonable efforts to provide accurate product names, descriptions, images, specifications, prices, and other relevant information. However, minor variations may occur because of differences in manufacturing batches, packaging, lighting, photography, screen settings, or supplier specifications.
Product images displayed on the website are intended to provide customers with a general representation of the products. The actual product may occasionally differ slightly in colour, appearance, packaging, or design.
Customers should carefully review product descriptions, specifications, size information, age recommendations, usage instructions, and other available information before placing an order.
MysticTots does not guarantee that every product description, image, or specification will always be completely free from typographical, technical, or informational errors.
5. Children’s Product Safety
Because MysticTots offers products intended for children, parents, guardians, and caregivers should carefully review all product instructions and safety information before allowing a child to use any item.
Certain children’s products may have age recommendations, size limitations, supervision requirements, warnings, or specific instructions. Customers should follow the manufacturer's instructions and safety guidelines provided with the product.
Small components may present a choking hazard for young children. Products should be used only by children within the recommended age group and under appropriate adult supervision where required.
MysticTots is not responsible for injuries, accidents, misuse, negligence, unauthorized modification, or failure to follow product safety instructions. Customers are responsible for determining whether a particular product is appropriate for the intended child based on the available product information and manufacturer's recommendations.
6. Pricing and Availability
MysticTots aims to display current and accurate product prices on the website. However, prices, discounts, promotional offers, product availability, and other commercial information may change without prior notice.
A product being displayed on the website does not necessarily guarantee that it will remain available at the time an order is placed or processed.
In exceptional circumstances, an order may need to be cancelled because of inventory issues, pricing errors, technical problems, supplier limitations, or other legitimate reasons. Where applicable, customers will be informed and any eligible refund will be processed according to the applicable payment and refund procedure.
7. Orders
Customers are responsible for providing complete and accurate information while placing an order. This may include the customer's name, delivery address, phone number, email address, and other information necessary for successful order fulfilment.
Once an order is submitted, customers may receive an order confirmation through the contact information provided during checkout.
MysticTots reserves the right to refuse, cancel, or limit an order where there is evidence of fraudulent activity, incorrect pricing, unavailable inventory, suspicious transactions, misuse of promotional offers, or other legitimate business reasons.
Customers should carefully verify their order details before completing checkout.
8. Payment
MysticTots may provide different payment options depending on availability, including online payment methods and Cash on Delivery where offered.
Customers using online payment services are responsible for ensuring that the payment information supplied is accurate and valid. Payment processing may be handled through third-party payment service providers, and their respective terms and policies may also apply.
MysticTots does not request customers to disclose confidential banking passwords, PINs, OTPs, or other sensitive authentication information through unofficial communication channels.
Customers should remain cautious of fraudulent messages or individuals pretending to represent MysticTots.
9. Shipping and Delivery
MysticTots makes reasonable efforts to process and dispatch confirmed orders within the estimated timeframe displayed on the website or communicated to customers.
Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, public holidays, logistical disruptions, transportation delays, and other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and correct delivery address and an accessible contact number. Delays caused by incorrect addresses, unavailable recipients, failed delivery attempts, or customer-related issues may affect the delivery schedule.
For detailed information regarding delivery charges, estimated timelines, cancellations, returns, and refunds, customers should refer to the relevant Shipping Policy and Return & Refund Policy available on the website.
10. Returns, Refunds and Exchanges
Returns, refunds, replacements, and exchanges are subject to MysticTots' applicable Return & Refund Policy.
Customers should inspect delivered products promptly and contact MysticTots within the specified period if a product is damaged, defective, incorrect, or otherwise eligible for return.
Products may need to meet specific eligibility requirements, including condition, packaging, accessories, tags, proof of purchase, or other requirements stated in the applicable policy.
MysticTots reserves the right to reject a return or refund request where the product does not meet the applicable eligibility requirements or where the request falls outside the permitted return period.
Refund processing times may vary depending on the payment method and financial institution involved.
11. Intellectual Property
Unless otherwise stated, the content available on mystictots.com, including logos, brand names, text, product descriptions, graphics, photographs, designs, layouts, icons, website elements, and other materials, is owned by or licensed to MysticTots or its respective content providers.
No person may reproduce, copy, modify, distribute, republish, sell, transmit, or commercially exploit website content without appropriate written authorization.
Unauthorized use of MysticTots branding, website materials, images, or content may violate applicable intellectual property laws.
12. Third-Party Services and Links
The MysticTots website may use or integrate third-party services, payment providers, courier services, technology providers, advertising platforms, analytics services, or other external services.
Third-party services may operate under their own terms, privacy policies, and conditions. MysticTots does not control every aspect of third-party websites or services and is not responsible for their independent policies, content, security practices, or availability.
Where external links are provided, customers should review the relevant third-party terms before using those services.
13. Privacy and Customer Information
MysticTots respects the privacy of its customers. Personal information collected through the website may be used for legitimate business purposes, including order processing, delivery, customer support, payment processing, communication, fraud prevention, and improving our services.
MysticTots will handle customer information in accordance with its applicable Privacy Policy and relevant laws.
Customers should avoid submitting unnecessary sensitive information through public communication channels or unofficial contact methods.
14. Limitation of Liability
To the extent permitted by applicable law, MysticTots shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or products, except where such liability cannot legally be excluded.
MysticTots shall not be responsible for losses resulting from circumstances outside our reasonable control, including internet interruptions, courier delays, natural events, technical failures, third-party service disruptions, or other unforeseen circumstances.
Nothing in this Legal Notice is intended to exclude or limit any consumer rights or liability that cannot legally be excluded under applicable law.
15. Force Majeure
MysticTots shall not be considered in breach of its obligations where performance is delayed or prevented by circumstances beyond reasonable control.
Such circumstances may include natural disasters, severe weather, fire, flood, strikes, transportation disruptions, government restrictions, public emergencies, technical failures, communication failures, supply interruptions, or other unforeseen events.
Where such circumstances occur, MysticTots will make reasonable efforts to resume normal operations as soon as practicable.
16. Prohibited Activities
Users must not use MysticTots for fraudulent, unlawful, abusive, misleading, or harmful activities.
Prohibited conduct includes attempting to obtain products or services through false information, payment fraud, unauthorized account access, exploitation of promotional offers, malicious activity, interference with website operations, or infringement of third-party rights.
MysticTots may investigate suspicious activities and take appropriate action where necessary.
17. Changes to This Legal Notice
MysticTots may revise this Legal Notice from time to time to reflect changes in business operations, website functionality, legal requirements, product offerings, or customer service practices.
Any updated version may be published on this page. The revised notice will become applicable from the date of publication unless otherwise stated.
Customers are encouraged to review this page periodically.
18. Governing Law
This Legal Notice and the use of the MysticTots website shall be governed by the applicable laws of India.
Any dispute arising from the use of the website, purchase of products, or services provided by MysticTots shall be addressed in accordance with applicable Indian laws and the jurisdiction of the competent courts or authorities having lawful jurisdiction over the matter.
19. Contact Information
If you have questions regarding this Legal Notice, products, orders, payments, delivery, returns, or other legitimate business matters, please contact MysticTots using the details below:
MysticTots
Website: mystictots.com
Email: mystictots.official@gmail.com
Phone: 9635721291
Address: Bidhan Nagar, Durgapur, Paschim Bardhaman, West Bengal – 713212, India
GST No.: 19AMPPD2121E1ZF
We aim to provide customers with helpful and timely assistance while maintaining a safe, reliable, and transparent online shopping experience.
20. Final Disclaimer
This Legal Notice is intended to establish general terms governing access to and use of the MysticTots website. It should be read together with the website's Privacy Policy, Terms & Conditions, Shipping Policy, and Return & Refund Policy.
By continuing to access mystictots.com or purchasing products from MysticTots, you acknowledge that you have had an opportunity to review the applicable policies and agree to comply with them.
MysticTots reserves all rights not expressly granted under this Legal Notice. Nothing contained herein is intended to remove, restrict, or override any mandatory consumer protection or statutory rights available to customers under applicable Indian law.
Last Updated: 17 August 2026